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Using this website

This website is run by Torfaen County Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

Maps are exempt from accessibility requirements (see the Governments Accessibility requirements for public sector websites and apps for further information on exemptions.)

OpusMap is provided by Blue Fox Technology; Blue Fox Technology perform any accessibility testing on OpusMap.

OpusMap complies with OGC/W3C best practice for spatial data on the web plus the OpusMap site passes WCAG 2.2 AA or EN 301 549.

What to do if you can't access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact Torfaen County Borough Council.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, contact Torfaen County Borough Council directly.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

You can contact us using the form at the bottom of the instructions page

Technical information about this website's accessibility

Torfaen County Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The OpusConsult website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Any PDFs added to this site have been checked by Torfaen County Borough Council as part of our ongoing commitment to accessibility testing. Known issues with any of these pdf documents will be listed in this statement.

How we tested this website

The OpusConsult website was last tested on 27/09/2023. The test was carried out by JDi Solutions Ltd.

Key pages were selected for testing. We tested:

On our test system with the Torfaen County Borough Council theme in place:

Documents
My account pages (Details, Password, Topics, Drafts, Submitted, Processed)
Forms
Support/Object representation input wizards
Viewing support/object/form published information

What we're doing to improve accessibility

We will carry out regular testing and make improvements as necessary.

This statement was prepared on 27/09/2023.